What Your Neighbors Say About Us
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Additional Customer Testimonials
Kurt came today for a service call, and I want to tell you what a pleasure it was to meet him and observe his thorough, careful assessment of my heating and cooling system as well as my air exchanger that needs a new blower assembly (getting quite noisy). He was so kind and polite and it was a pleasure having him do the work at my house and shop building.
Keep hiring nice, well-qualified people like that. We have always been so impressed with your company and its employees.
Happy Spring (it IS gradually coming)"
"I just wanted to let you know how pleased I was that I chose you for my plumbing needs. The plumbers were extremely knowledgeable and took the time to explain everything to me so I was confident the repair would take care of my problem. I was so happy with their job, I have decided to finally put the 2nd bathroom in and your company gets my business for that. Thank you for everything!"
"Thanks for all of the great work, we really appreciated the professional estimate and install on the replacement of our furnace."
Greg & Betty, North Branch
"Great Job! Guys were knowledgeable and very tidy. Great workmanship. ALL were friendly and courteous. Highly recommend. Only issue was 2 cracked sides of shower from vendor, caused a delay but was updated by company. Great Company!!"
Dennis & Judy, North Branch
"The guys were very respectful, polite and clean. Great Team!!"
Vernon & Monica, Cambridge
"Last spring our furnace was not blowing air – We called Johnson Brothers, they came out and said that the blower was bad and found out that our heat exchanger was cracked. We bought a new furnace with the air conditioner and de-humidifier. Our son was coughing and stuffed up all the time, but now is just fine since we changed over. When the Johnson Brothers crew came to install the furnace, they were very polite and took off their shoes, covered the steps going down to the basement, they were very helpful in answering questions.
We were so impressed that we had the sales Rep come back and talk to us about our water softener and Iron eater. He checked it out and it was not working at all like it should have. We were having it re-bedded to the tune of $500.00 a year and it still was not good. We bought the Brass Master MB-100 and Brass Master Clear-500 and have never had such nice water. It is crystal clear. They told us that we would not have to have it cleaned every year – It uses way less salt than the other one. We learned a lot about the different salts to use, again very helpful happy nice people to work with.
Thanks to Johnson Brothers – we are very happy."
"Rusty did a great job in both Don and Becky’s furnace. Was one of the best I have had to do service work."
"We have used your services for many years, have been very satisfied, and will continue!"
Norman & Ruth, Cambridge
"The service was outstanding, questions were always answered and the work was done in the scheduled time frame! Highly recommend team of employees!"
"Was very pleased with everything."
"Larry did an excellent job of explaining options and cost for replacing our water heater. The two servicemen who installed the water heater were courteous, and explained the featured dials on the heater. Very satisfied w/service."
"All Good! Thank you so much."
"Very good company to work with. Will talk and walk through the whole process with you."
"Really liked coming home from work to see floors covered with cloth, so I didn’t have to clean. Thanks for the prompt service! Your our guys for all our plumbing, air and furnace work!"
Gordon & Rita, Mora
"The two men that showed up were very helpful explaining my new water heater. Also answered my other questions about my utility room. Thanks for another good job!"
"Thank you so much for the excellent service. We appreciated how fast you responded to our needs and the knowledge you showed when explaining how our new furnace and air exchanger were going to work. We would definitely recommend TM Johnson Bros to family and friends."
Doug & Becky, Isanti
"Great guys and the dog liked them too! They have been our favorite heating and air company for many years."
"Thank you TM Johnson Bros! Great Service, Friendly, helpful installers, awesome clean-up when job was done!:-)"
"I have had very good service when I have had any problems. Thank You."
"We have used TM Johnson Bros. for our heating and air conditioning service for quite a few years. They do a great job!"
"As always, Great people all with an attitude of doing a good job."
"As always, Johnson Bros. service professional people are very courteous and friendly and do a great job! Sales was very good and explained all very well."
"This is the second time we have used TM Johnson Bros. Two bathroom and one kitchen job. We are very happy with every aspect of their work and of Tm Johnson Bros. as a business."
Tony & Maggie, Cambridge
"From step one to the final installation, I was highly impressed. They were knowledgeable, patient and kind to both me and my house. Can’t wait to call them again."
"I feel lucky to have TM Johnson Bros provide me with a great HVAC system. My brother-in-laws service provider in New London, MN recommended TM Johnson Bros. I immediately called Tom and we connected. He sized my needs, not only for my house but financially. I was totally satisfied with my upgraded HVAC technology and efficiency with a great brand and cost. I now have a long term service provider for years to come."
"The guys were wonderful. Friendly, hardworking and very knowledgeable."
Charles & Renee, North Branch
"It is nice to have an air conditioner again. The gentlemen did a good job. We would recommend TM Johnson Bros to anybody that asks us. They are very efficient and get the job done in a timely manner."
Robert & Linda, Harris
"We have used Johnson Bros. for all our heating, cooling and plumbing since 1969. (That’s 47 years!) We have never been dissatisfied in the service, the promptness to answer and take care of our needs or the quality of the professionalism of any of the people we have worked with."
"TM Johnson is a company that focuses on service excellence and industry knowledge by consistently providing continuous education training on all aspects of plumbing, heating and air for their employees. This is a local company and I am proud to endorse and recommend! Thank you!"
"Thanks for working with us to bring our heating and cooling system up to date."
Jay & Joni, Braham
"Great Job! Professional and Courteous."
"Scott & Dan were great service professionals. Both are a tremendous asset to the TM Johnson team!"
James & Teresa, Cambridge
">Everyone that came to the house was very friendly and professional. They took time to answer all of our questions. Larry also spotted some copper fittings that were incorrect from the previous homeowner and had them replaced along with the water heater exhaust piping that was the incorrect size. We would definitely recommend TM Johnson Bros. to anyone needing a new A/C or furnace."
"Very responsible technicians answered all of my questions and made me feel real comfortable with the product they were installing – very professional."
"On Monday I talked with Kurt and received information about your company. Tuesday Quinten came to the house and explained furnace options. And Thursday our new furnace was installed. What wonderful and fast service that was! Thank you!"
Kenneth, North Branch
"Johnson Bros. has the best employees!! Always been happy with work done."
"Outstanding service! Detailed oriented and conscientious. Thank You!"
Blanche & David, Mora
"They did a great job! They were very helpful with explaining things & even telling me about other issues I had with air exchanger and ventilator."
"Called in the morning for a service call and was fixed early afternoon. WOW!"
Clarence & Lucy, Mora
"Great Service, very polite, and awesome “thank you” gift."
"The two men who installed our new furnace weren't just respectful, efficient and capable. They were friendly, engaging and we look forward to their help if we should need it."
Ron & Sylvia, Isanti
"Nice job, No complaints. Larry and the installers were great to work with."
"I have been so pleased with your services. As I have moved, I am only trusting in you to do any work or maintenance that has to be done. Thank you for keeping my furnace, a/c and exchanger running properly!"
"Your service professionals did a very good job. Thank you."
Clarence & Virginia, Stanchfield
"As an elderly woman who lives alone, the reasons I use TM Johnson Bros. service..."
"We have worked with Johnson Bros for years. Thank you for your exceptional service."
"After getting rejected for financing, Larry went out of his way to help us out by contacting Beyond the Yellow Ribbon so we could have heat. His customer care is above and beyond. We will never go through another company."
"We couldn’t be more satisfied with TM Johnson Bros. and the work they completed. Not only was our furnace installed quickly and professionally, but the service professionals were so kind and respectful. We would highly recommend this company!"
Matt & Kristy, Cambridge
"You did what you said you were going to do, when you were going to do it, and for how much you were going to do it for and in this day and time that is extremely rare. Your service is very impressive. Your employees are very caring and professional, their work was excellent. I would not hesitate to recommend your business to family and friends!!! Thank you."
Jerry & Cheryl, Isanti
"Very nice, friendly & informative servicemen."
"You guys did an awesome job!"
Tim & Kelly, Braham
"Sales person was professional and courteous. Installers were knowledgeable and work was performed in a clean and timely manner."
"To Whom It May Concern; Larry asked me to share with you my experience with my HEPA filter. I ordered it before my first lung cancer surgery in hopes that it would help my breathing in recovery and after. It has more than satisfied my expectations. I am extremely allergic to Cottonwood and during that season I have no trouble at all if I stay in the house. The air is always breathable-even those days when the outside air is thick with smoke from the forest fires in the west as it has been this summer.
It has also been extremely helpful with normal dust and dirt. We live on a dirt road and cleaning was constant from the dust etc. stirred up by cars coming to the lake. My cleaning work is much less and I credit the HEPA filter. I have never endorsed a product before and would be reluctant to do so normally. But this has been such a value to me, I was glad to do so. Best of Luck."
"I have appreciated your neat and efficient service for several years which provided a sense of security because my needs were met professionally and when needed. Office staff helpful, courteous and very friendly."
"Always great service and prompt at addressing customer needs. Keep up the great work!"
Lance & Kathy, Isanti
"I called after hours on a cold night last winter when our furnace quit working. The technician arrived a short time later, was very courteous and good-humored, and completed the repair. We appreciate the great service."
Tony & Chuck
"Best group of people to work with!!! From the office (Angie) to the guys on the crew... it was like we'd known them for years! Outstanding Customer Service!!"
Ross & Shannon, Mora
"We talked to Tom about getting an air conditioner unit and the guys were able to come out the next day! That was awesome!! We are so pleased by the services we've had done by Johnson Bros; we wouldn't go elsewhere. You have great guys that work for you; we've had a few different companies out for phone, dish, etc. and the JB guys are in a total league above them. Thank you."
"Larry was very thorough in the estimate and went above and beyond to help us with everything we needed. We are very pleased with the install and finished product."
Joseph & Molly, Dalbo
"The 2 guys did a great job. They had it installed in just a few hours. I would also like to thank Larry L. for doing a great job on getting it all set up."
Duane & Brigitte, Cambridge
"All of your staff are pleasant (very) and willing to answer questions. They all seem to be dedicated to "doing it right". Proposal was clear and succinct, well presented "options" by Tom. Excellent Customer Service. Fun Group."
Lenny & Susan, Cambridge
"Fast, Prompt, Professional, Flexible"
"Amazingly fast work as well as extremely high quality when completed."
"Outstanding onsite service by Larry, Rory & Staff."
"Everything went well!!"
Kenny & Kathy, Cambridge
"The two young, good looking workers were very polite and informative when asked a question. Very respectful of floors and putting items back where found them and they had a lot to do there. We have used TM Johnson Bros. in the past years, so we don't even think about "Hope they know what they're doing and do it right". No stress & no mess & only, only the best with TM Johnson Bros."
"Tom, All of your staff along with yourself were very helpful; quick turnaround! Service was outstanding. Glad to talk to others about TM Johnson Bros.!"
"I first noticed your customer services years ago. I was unable to locate a part for an older shower anywhere in Cambridge. I was preparing to go back home when your Technician contacted me on my cell phone. He had gone back for a second search and was able to locate the part. I thought that was above and beyond normal service for such a small part but that was just the first.
Since then we've had your Technicians out here for service calls and installation of new equipment. Always the same prompt service, thorough explanations and top quality work. I even woke on of your men up at 6:00 AM on a Sunday and he was about as nice a guy as you're going to find.
This summer we had you install a new Amana air conditioner and furnace. I know my medical condition is a challenge to work around since every scent is toxic to my system. But your people doing an extra burn on the furnace at the shop, constructing the pipes outside and letting them dry thoroughly as well as taking precautions with the personal bath products etc. was a Home Run. I really appreciate your consideration in that area.
We absolutely love the Amana system. I like how the fan comes on slowly, the constant air circulation and the thermostat that I can understand. I used to have to make sure I wasn't in the laundry room when the furnace came on to avoid the smell of propane. Not only is this no longer a problem but I can't even hear when the new furnace fires up. Fantastic System!
We've got some other work we want done next summer so [we] will contact you then. You guys could really show some businesses what the whole concept of customer service is all about.
You definitely get it.
Duane & Laurie, Isanti
"We have used TM Johnson Bros. for years - we would never go elsewhere! We trustJohnson Bros.! The guys are great - always friendly, explain things well - we appreciate you guys! Tom was very helpful and knowledgeable - even taking time to help us out on a different issue with our old house. We would recommend Johnson Bros. to all our friends. Every time I see a Johnson Bros. truck around town I smile :-) Thank you for the gift basket :-)"
Marc & Lara, Cambridge
"We have had TM Johnson Bros. service our furnace and or heat pump for 40 years and have always been very satisfied with their products and service. Their techs are the best!"
Richard & Connie, Isanti
"Excellent service and workmanship. Would highly recommend your company and products: Goodman furnace & a/c 2011 and Bradford White water heater 2015"
"Mark & Rory – Very Polite – Completed the work in less time than planned. Mark & Rory can do our work anytime!"
Jim & Corrine, Cambridge
"I am very happy and satisfied with the work done by Scott, Dan, and Rory. They know what they are doing and all worked well together. If anything else needs to be done I’ll be calling Johnson Bros. for all future work done on our house."
"We are very pleased with the installation of our new air conditioner. The crew from TM Johnson Bros. was very courteous and completed the job in a timely manner. We will definitely recommend TM Johnson Bros. to our neighbors!"
Mike & Debbie Braham
"All the guys did an outstanding job! We are very happy with the work and the decision to go with Johnson Brothers!"
"We were impressed by the professionalism presented in the bidding process. All of our questions were answered to our satisfaction. The installation crew were knowledgeable, thorough, friendly and did a quality job"
Brad & Sandy - Isanti
"We would highly recommend Johnson Bros. for any of their services. We have had you for many years and are very happy with the service people. They are very professional and friendly. Thank you for all your good work."
Milton & Doris - Isanti
"I cannot say enough about Rory & Mark's professionalism and helpfulness - Explaining answers to my questions & their work. They protected the carpet with coverings, cleaned up the work area; utility room actually looked better than it did before. I have total confidence in the TM Johnson work family; office staff; just great Everyone! Most definitely will talk about and highly recommend. THANK YOU"
Mary Ann, Cambridge
"It was a wonderful experience. Your technician pointed out some safety issues outside of the job he was performing and explained why they were safety issues. He corrected them when asked and double checked for leaks when asked. He is a professional who goes above and beyond. I will ask for him by name in the future."
RR, Ham Lake
"Great job! Very professional - I always trust the work that is done."
"The technician was great. It's refreshing to have someone working on your home who is truly professional and passionate about their work."
W. M., East Bethel
"I am very happy with the service we received over the years and always recommend TM Johnson when possible."
Tanya of North Branch
"Our experience was excellent in all regards. Once the order was confirmed, we were contacted by staff from TM Johnson to confirm an installation date that worked for our schedule. The installation date was set within a week of my contact. Staff members called the day before the scheduled installation and confirmed the date and time. The installation technicians arrived on time. They were professional, polite and efficient. Our new system is working great.
Stephanie and I are both thankful and appreciative of the service and treatment we received throughout our experience with TM Johnson. From your initial home visit and explanation of the different systems and options to replace our system, to the pricing on the system, ordering and installation, our experience was wonderful. Thank you for providing a local, long time family business option to serve our needs."
Brad W. of Harris
"Actually, I don't know what I'd do without Larry and the rest of the friendly staff!! Your expertise and knowledge is AWESOME!!!! Thanks for always being there for me!!"
Mary of Mora
"After contacting several suppliers from the Mora and Twin City areas for both recommendations and bids, Johnson Bros were selected for the installation. “Steve” representing Johnson Bros visited our home to see exactly what was required and to evaluate the existing furnace and ductwork. Johnson Bros was the only firm to do so; the rest simply asked about the house dimensions without visiting prior to submitting their bid. Steve, went through the whole house, measured the duct sizes, and calculated what size system was needed and why. As an engineer I appreciated the lecture."
Joe on KnifeLake
"We would like to tell you how pleased we are with the installation of our GEO Thermal System.
The entire process, from the onsite meeting with the directional boring contractor to the installation of the Water Furnace System and the entire time spent with your technicians who explained the system to us, was handled in an informative and professional manner.
The directional boring was done quickly, efficiently and was extremely neat. We were amazed! The installation of the Water Furnace Equipment was also done thoroughly, neatly and professional. Every person who worked on this project or who we talked with was very knowledgeable, professional and personable.
Now that the Water Furnace equipment has been in, we can honestly say, “We are extremely pleased”. It is very quiet and the temperature in the house remains constant with the thermostat. Thank you."
Lary & Patty E.
" I am truly happy to write to you on my savings from a new furnace and heat pump that were purchased from Johnson Bros. Plumbing and Heating. The old furnace in my house was to big and ran all the time. Propane was crazy, I spent over $3300.00. With the new furnace and heat pump I saved about $1200.00 over the prior year. Add that up over a few years (No Brainer!). Thanks for the great people on staff too!! they are great."
"Not only were your installers first class and professional, but we have found your follow up people very excellent."
"We have had your furnace and heat pump installed for a little over a year now and are pleased to express our gratitude for increasing our summer and winter comfort and dropping our electric and propane costs far below what we expected! (please see the enclosed sheet for the last 3 years of propane usage). This was a pleasant surprise to us and glad to see that in just a little over 6 years our investment will have paid for itself in fuel savings alone! THANK YOU VERY MUCH!!!!! We also would like to extend our appreciation to the installers and all the different service techs who have done our maintenace over the past year. Please keep up all the good work and we will spread the good news to all the people we know of about your fantasic and professional company."
Ross and Lori E.
"I wish to tell you thank you and to let you know just how appreciative I feel toward your on-going, courteous and prompt service. It was never more evident when the morning of the day I called (1/16) regarding a problem I noted with my furnace, to having a new one installed on the 18th. I realize fully that I am not your only customer, but with the response I have always experineced in regard to service I am made to feel like I AM your only customer - and that speaks volumes. This gratitude also extends to Todd, Buck and Larry. When the work is done, I feel confident and good about the quality of work performed. Having a service I can depend on is a top order for me, and you provide it beautifully! Thanks Again!"
"All of you people at TM Johnson Brothers are always so kind and courteous... so professional. The fellow who came yesterday realized that he was running a bit late, and he was kind enough to call us to let us know. We really appreciated that. He also found that our furnace exhaust pipe was leaking and fixed that, and checked all of our smoke and carbon monoxide detectors as well. We feel much safer by having knowledgeable technicians check everything out. Thank you, thank you, thank you.
You always send out very qualified people. They know what they are talking about and always do the job according to specifications. Your repairmen are the friendliest people we have ever had. We trust your people and company implicitly. We never worry that a job may not be done well or to completion. We would like to deal with all companies with the caliber of people you have, and their knowledge of furnace, air conditioners and water heaters.
Your prices are very competitive and we wouldn't hesitate to pay more because we know everything will always be done well."
Helen and Ole
"Thank you very much for the extra effort when you allowed me (and my cousin) to tour your facility to personally see and hear the furnace and air source heat pump which I was considering purchasing. The installation was complete on April 7, 2004. It has now been two weeks and I thoroughly enjoy the new system!
Thank you for your professionalism, courtesy, clean up and instruction. I highly recommend your company and its products for any service needed."
Lynn, A very pleased customer